Northwest Airlines takes a detour on October 22, 2009. As a business speaker, I do a fair amount of traveling. Most flights are pretty routine. I get to the airport a little early. I walk around the terminal...
Learn MoreIn these interesting times, it is a challenge to create budget projections. I am working on creating budgets for 2010. Based on the way 2009 has gone, it is any one’s guess what will happen in 2010....
Learn MoreIt was not that long ago when people in rural parts of the United States had no night-time light, other than candles, kerosene lamps or wood fire. It was not that big a deal if you lived in the northern or...
Learn MoreI had a good visit tonight with a client I enjoy. One of the things we talked about was customer service. I must hear a keynote speaker at every conference talk about customer service. We talk about it at...
Learn MoreI am a business speaker. By that I mean: I speak business. Yes, business is a dialect of sorts. There are words, phrases and sayings that have a special meaning to business people. It is not different than...
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